XML
Extensible Markup Language (XML) is a markup language that defines a set of rules for encoding documents in a format that is both human-readable and machine-readable. It provides a simple standard for transmitting ticket data to be consumed by most ticket-management systems.
*The fields for “Anticipated Depth” and “Work Duration” are only being used in California and will remain blank on all Nevada tickets.
California Example Nevada Example
<?xml version="1.0" encoding="utf-8"?>
<onecall:OneCallReferral xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:onecall="http://www.pelicancorp.com/onecall" xsi:schemaLocation="https://www.pelicancorp.com/onecall/usan.xsd">
<onecall:ReferralDetails>
<onecall:MessageVersionNumber>1.0.10</onecall:MessageVersionNumber>
<onecall:From>USA NORTH 811</onecall:From>
<onecall:TicketMedium>WEB</onecall:TicketMedium>
<onecall:UtilityID>21666</onecall:UtilityID>
<onecall:StationCode>NICKTEST</onecall:StationCode>
<onecall:UtilityName>Nick's Test Company A</onecall:UtilityName>
<onecall:To>Nick White</onecall:To>
<onecall:JobNumber>1002</onecall:JobNumber>
<onecall:TicketNumber>2022091500019</onecall:TicketNumber>
<onecall:TicketRevisionNumber>000</onecall:TicketRevisionNumber>
<onecall:PreviousTicketNumber></onecall:PreviousTicketNumber>
<onecall:PreviousTicketRevNumber></onecall:PreviousTicketRevNumber>
<onecall:SequenceNumber>6149</onecall:SequenceNumber>
<onecall:TransmissionID>3</onecall:TransmissionID>
<onecall:SubmittedDate>2022-09-15T14:57:44.804207-07:00</onecall:SubmittedDate>
<onecall:WorkBeginDate>2022-09-19T17:01:00-07:00</onecall:WorkBeginDate>
<onecall:LegalStartDate>2022-09-19T17:01:00-07:00</onecall:LegalStartDate>
<onecall:TicketExpirationDate>2022-10-13T23:59:59-07:00</onecall:TicketExpirationDate>
<onecall:WorkDuration>1 day or less</onecall:WorkDuration>
<onecall:IsEmergency>false</onecall:IsEmergency>
<onecall:TicketStatus>Original</onecall:TicketStatus>
<onecall:TicketType>Normal</onecall:TicketType>
<onecall:WorkType>Residential property work</onecall:WorkType>
<onecall:WorkActivity>Yard - Deck/Mailbox/Playground/Pole/Lighting/Etc</onecall:WorkActivity>
<onecall:DelineatedMethod>Yes-Flags</onecall:DelineatedMethod>
<onecall:ExcavationSize>70 Ft diameter</onecall:ExcavationSize>
<onecall:ExcavationMethod>Hand digging</onecall:ExcavationMethod>
<onecall:VacuumExcavation>false</onecall:VacuumExcavation>
<onecall:AnticipatedDepth><12 inches</onecall:AnticipatedDepth>
<onecall:ResponseRequired>true</onecall:ResponseRequired>
<onecall:ProjectOwner>Homeowner/Property Owner/Tenant/HOA</onecall:ProjectOwner>
<onecall:Permit></onecall:Permit>
<onecall:JobNoName xsi:nil="true" />
<onecall:Boring>false</onecall:Boring>
<onecall:PavementOnly>false</onecall:PavementOnly>
<onecall:Explosives>false</onecall:Explosives>
<onecall:StationList>
<onecall:StationCode>CNSA</onecall:StationCode>
<onecall:StationCode>PACBEL</onecall:StationCode>
<onecall:StationCode>NICKTEST</onecall:StationCode>
</onecall:StationList>
</onecall:ReferralDetails>
<onecall:CustomerDetails>
<onecall:ExcavatorID>51</onecall:ExcavatorID>
<onecall:Name>Caleb Woods</onecall:Name>
<onecall:Company />
<onecall:StreetAddress>4005 Port Chicago Hwy</onecall:StreetAddress>
<onecall:CityTownPlace>Concord</onecall:CityTownPlace>
<onecall:State>CA</onecall:State>
<onecall:Zipcode>94520</onecall:Zipcode>
<onecall:UserType>Municipality</onecall:UserType>
<onecall:UserIndustry />
<onecall:Phone>305-310-5267</onecall:Phone>
<onecall:Mobile>503-310-5267</onecall:Mobile>
<onecall:Email>caleb.woods@usan.org</onecall:Email>
<onecall:Language />
</onecall:CustomerDetails>
<onecall:LocationDetails>
<onecall:AddressLocation>1080 Azuar Drive</onecall:AddressLocation>
<onecall:CityTownPlace>Vallejo</onecall:CityTownPlace>
<onecall:County>Solano County</onecall:County>
<onecall:State>CA</onecall:State>
<onecall:NearbyCrossStreet>Rickover St</onecall:NearbyCrossStreet>
<onecall:StreetSidewalk>false</onecall:StreetSidewalk>
<onecall:SubdivisionLot xsi:nil="true" />
<onecall:OnsiteContactName>Caleb</onecall:OnsiteContactName>
<onecall:OnsiteContactPhone>1234567890</onecall:OnsiteContactPhone>
<onecall:Zipcode>94592</onecall:Zipcode>
<onecall:Latitude>38.096242</onecall:Latitude>
<onecall:Longitude>-122.272650</onecall:Longitude>
<onecall:WKT>POLYGON((-122.2725258276508 38.09625619402483,-122.27252762436497 38.09626572623395,-122.27253059965648 38.09627507394843,-122.27253472487163 38.096284147144736,-122.27253996028232 38.09629285844315,-122.27254625546873 38.09630112394922,-122.27255354980477 38.096308864061804,-122.27256177304197 38.09631600423956,-122.27257084598605 38.09632247571886,-122.27258068125965 38.09632821617597,-122.27259118414365 38.09633317032738,-122.27260225348957 38.09633729046204,-122.27261378269354 38.09634053690097,-122.27262566072305 38.09634287837927,-122.27263777318618 38.09634429234732,-122.27265000343324 38.09634476518789,-122.27266223368032 38.09634429234732,-122.27267434614342 38.09634287837927,-122.27268622417293 38.09634053690097,-122.27269775337693 38.09633729046204,-122.27270882272283 38.09633317032738,-122.27271932560684 38.09632821617597,-122.27272916088044 38.09632247571886,-122.27273823382451 38.09631600423956,-122.27274645706173 38.096308864061804,-122.27275375139774 38.09630112394922,-122.27276004658415 38.09629285844315,-122.27276528199486 38.096284147144736,-122.27276940721002 38.09627507394843,-122.27277238250153 38.09626572623395,-122.2727741792157 38.09625619402483,-122.27277478004922 38.09624656912134,-122.2727741792157 38.096236944216635,-122.27277238250153 38.09622741200372,-122.27276940721002 38.096218064283164,-122.27276528199486 38.09620899107866,-122.27276004658415 38.09620027977027,-122.27275375139774 38.09619201425278,-122.27274645706173 38.09618427412781,-122.27273823382451 38.096177133937196,-122.27272916088044 38.09617066244503,-122.27271932560684 38.09616492197552,-122.27270882272283 38.09615996781272,-122.27269775337693 38.09615584766806,-122.27268622417293 38.096152601220936,-122.27267434614342 38.096150259736525,-122.27266223368032 38.09614884576471,-122.27265000343324 38.09614837292287,-122.27263777318618 38.09614884576471,-122.27262566072305 38.096150259736525,-122.27261378269354 38.096152601220936,-122.27260225348957 38.09615584766806,-122.27259118414365 38.09615996781272,-122.27258068125965 38.09616492197552,-122.27257084598605 38.09617066244503,-122.27256177304197 38.096177133937196,-122.27255354980477 38.09618427412781,-122.27254625546873 38.09619201425278,-122.27253996028232 38.09620027977027,-122.27253472487163 38.09620899107866,-122.27253059965648 38.096218064283164,-122.27252762436497 38.09622741200372,-122.2725258276508 38.096236944216635,-122.2725258276508 38.09625619402483))</onecall:WKT>
<onecall:ExcavatorRemarks>Front of Property</onecall:ExcavatorRemarks>
<onecall:TicketEditReason></onecall:TicketEditReason>
</onecall:LocationDetails>
</onecall:OneCallReferral>